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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Debbie Thongdee

Debbie Thongdee

April 8, 2026

5  out of  5
rating by Debbie Thongdee
"Spoke to Lupe about my current situation, she was able to help and guide me through the process. Super simple easy very efficient and convenient great customer service and great communication over the phone. Thank you Jennifer and Team!"
We responded:
"Debbie, thank you for your feedback! We appreciate your support and look forward to serving you again. "
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María

April 1, 2026

5  out of  5
rating by María
"Estamos muy contentos con Jose, nos ayudo y nos contestó todas nuestras preguntas sobre seguros de vida. Nos ayudo a encontrar la mejor opción para nosotros."
We responded:
"Maria, thank you for your kind words and trusting Jose to help assist you with your life insurance needs."
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Baltazar Medina Martinez

March 27, 2026

5  out of  5
rating by Baltazar Medina Martinez
"La atención al cliente es lo mejor y te ayudan en tu idioma, gracias a la señorita lupe por su apoyo."
We responded:
"Baltazar, thank you for your kind words! Happy to hear Mrs. Lupe could assist you and make you feel comfortable. We appreciate your feedback!"
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virna magana

March 27, 2026

5  out of  5
rating by virna magana
"Guadalupe was The agent I spoke to,,, She was, Very helpful,,, I needed it to do some changes on my policy. She explained everything to me. I was very happy and satisfied with all the information she gave me. She Was very helpful,,, Thank you you Guadalupe.☺️"
We responded:
"Hello Virna, Thank you for your kind feedback! I’m glad Lupe could assist you with your policy changes and provide clear information. It’s always our goal to make the process as easy and helpful as possible. Please feel free to reach out anytime you need assistance! "
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Arianna Sandoval

March 27, 2026

5  out of  5
rating by Arianna Sandoval
"I had such a great experience with State Farm! Lupe Ramirez was incredibly helpful and made sure my family and I were fully covered with the best auto insurance options. She really listened to what I needed, took her time explaining everything, and made the whole process feel easy and comfortable. It’s not often you come across someone who genuinely cares about getting you the best coverage, but Lupe definitely does. 10/10 experience — I highly recommend"
We responded:
"Thank you so much for your kind words! I’m really glad she was able to help you and your family find the right coverage and make the process smooth and clear. It means a lot to know you felt heard and supported. If you ever need anything else or have questions, don’t hesitate to reach out, we're here to help!"
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Emily Whitaker

March 18, 2026

5  out of  5
rating by Emily Whitaker
"Lupe was Very professional and handled my needs swiftly. Wonderful help in answering all my questions."
We responded:
"Emily, thank you for your kind words. Happy to hear Lupe was able to assist you and answered all your questions. We appreciate you and look forward to assisting you again in the future!"
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Monica Heffington

March 6, 2026

5  out of  5
rating by Monica Heffington
"Jose M. was the agent who helped my husband and me with life insurance and all I can say is that his customer service was exceptional. He is knowledgeable, friendly and helpful. He took the time to answer all of our questions and made everything easy to understand Highly recommend coming here."
We responded:
"Monica, thank you so much for your kind words and recommendation! Happy to hear that Jose provided you with excellent service and made the process easy to understand. We appreciate your trust and look forward to assisting you and your husband in the future."
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Brittnay Phitsanoukanh

February 11, 2026

5  out of  5
rating by Brittnay Phitsanoukanh
"Jose help me today and he was very patient and kind with me. He took the time to throughly explain everything to me I highly appreciate the care. Thank you Jose keep up the good work!"
We responded:
"Brittnay, thank you for your kind words. Happy to hear Jose was able to help you with your insurance needs, we appreciate your business and recommendation."
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Arnold Corral

February 7, 2026

5  out of  5
rating by Arnold Corral
"If you need car insurance go see Jose at State Farm Jennifer smith office in Lathrop!!! Very is process and happy with the price per month for my sons new vehicle"
We responded:
"Arnold, thank you for the kind words and recommendation. Glad we were able to help with your son's vehicle insurance. "
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Victoria Medina

February 7, 2026

5  out of  5
rating by Victoria Medina
"Estoy muy contenta con el servicio qué nos a bridandado State Farm. Sobre todo agradecer a Lupe Ramírez, por siempre, atender nuestras demandas, estoy sinceramente agradecida."
We responded:
"Victoria, happy to hear that Lupe was able to assist you with your insurance needs. "
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Erika Bravo

February 4, 2026

5  out of  5
rating by Erika Bravo
"I had amazing customer service with Lupe Ramirez! She was very kind and I left very happy. I recommend going to her you won’t regret it😊"
We responded:
"Erika, thank you so much for your kind words and recommendation. Happy to hear that Lupe provided you with amazing service and you left happy. We look forward to welcoming you back to our office anytime."
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GM J

February 1, 2026

5  out of  5
rating by GM J
"José fue un excelente agente en ayudarme con una póliza de seguro de vida. Muy recomendado"
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Adriana Alcala

January 30, 2026

5  out of  5
rating by Adriana Alcala
"José was an excellent agent for my policy . Thank you State Farm"
We responded:
"Adriana, thank you for trusting our agency with your insurance needs."
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Jalisa D

January 29, 2026

5  out of  5
rating by Jalisa D
"Martha and Jenifer were incredibly nice and knowledgeable. I was overwhelmed after researching so many plans, but they patiently walked me through everything and explained the details clearly. Thanks to them, I felt confident choosing a grow-up life insurance plan that will benefit my daughter."
We responded:
"Jalisa, thank you for your kind words! I'm happy that Martha and I were able to provide the support & clarity you needed, glad to hear you feel confident in your choice for your daughter's future! We're here anytime you need us!"
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Nica Brown

January 28, 2026

5  out of  5
rating by Nica Brown
"I love the Jennifer Smith State farm office I've been a customer for some years now Jennifer Melissa and Lupe are so friendly they make you feel like family and they always go out and beyond to save me money on my policies they always update me when new promotions come available and they're very good with following up."
We responded:
"Nica, thank you for your kind words. Warms my heart that we make you feel like family and provide great service. Appreciate your loyalty!"
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Josue Bravo

January 28, 2026

5  out of  5
rating by Josue Bravo
"Excellent service and outstanding customer support. The team at Jenifer Smith – State Farm Insurance Agent is professional, friendly, and always willing to help. They explained everything clearly and helped me choose the best insurance option for my needs. You can tell they truly care about their clients. Highly recommended!"
We responded:
"Josue, thank you for the recommendation! We truly appreciate your trust and are here whenever you need us."
Profile photo of Esme Sandoval

Esme Sandoval

January 27, 2026

5  out of  5
rating by Esme Sandoval
"Lupe made getting auto insurance so easy! She explained everything clearly and helped me find the perfect coverage. She’s friendly, professional, and truly cares about her clients. I’m so thankful for her help and highly recommend her to anyone looking for auto insurance."
We responded:
"Esme, thank you for the great feedback. Happy to hear Mrs. Lupe made your process easy and helped you find the perfect coverage that fits your needs."
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Janet Kek

January 24, 2026

5  out of  5
rating by Janet Kek
"I’ve been with State Farm for quite some time now. Every time I had questions or concerns, they were only one call away. Adding a new policy or removing one was so easy with Jenifer & her team. I would highly recommend their services to family & friends . Thank you Jenifer & her team for always being there for me whether it’s making a small decision or big one to help me better understand on making the changes!"
We responded:
"Janet, thank you so much for your kind words and continued trust! I'm glad my team and I could make things easy for you, whether big or small. I truly appreciate your recommendation and look forward to supporting you and your family in the future. "
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Caro Gonz

January 21, 2026

5  out of  5
rating by Caro Gonz
"Estoy muy contenta con la information que me dieron en esta oficina, hoy sali de esta officina con 3 aseguransa de vida para mis hijos me siento confiada en esta polisa para Ellos. Grasias Martha por la ayuda y informacion"
We responded:
"Caro, gracias por confiar en nosotros para asegurar a sus hijos. "
Profile photo of Lee Phasa

Lee Phasa

January 20, 2026

5  out of  5
rating by Lee Phasa
"Jenifer Smith was extremely helpful and nice! She got a policy started up for us very quick and easy. I highly recommend her services and this location. Thanks again Jenifer!"
We responded:
"Lee, thank you for your kind words! Glad to be able to assist you with your insurance needs. It was a pleasure working with you and I appreciate your recommendation!"
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jennevie lechadores

January 14, 2026

5  out of  5
rating by jennevie lechadores
"Always able to assist me with my questions and concerns."
We responded:
"Jennevie, thank you for trusting my agency with your insurance needs. "
Profile photo of Sylvia Garibay

Sylvia Garibay

December 2, 2025

5  out of  5
rating by Sylvia Garibay
"Lupe helped us obtain car insurance to bundle it with our homeowners insurance and she was efficient, professional and very helpful. I’m so glad that we did this because it’s saving us money. Thank you Lupe!"
We responded:
"Sylvia, thank you for your kind feedback! We’re glad Lupe could help you save money and provide great service."
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Barbara Wilder

November 26, 2025

5  out of  5
rating by Barbara Wilder
"Melissa Gabriel is always helpful, friendly and willing to go the extra mile! I know when I need something done she will get it taken care of! 😊"
We responded:
"Barbara, thank you for your feedback. We appreciate your support and happy that you had a positive experience."
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Reyna J

November 14, 2025

5  out of  5
rating by Reyna J
"Muy contenta con el servicio. La verdad que todas muy amable. Grasia Martha Por tu ayuda y information y pasiensia en explicarme con detalles todo. Deverdad Eaton contenta con el servicio y la aseguransa de vida para Mia hojos."
We responded:
"Gracias señora Renya por sus amable palarbras y por confiar en nosotros con el seguro de vida de sus hijos. "
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Irma Valencia

November 12, 2025

5  out of  5
rating by Irma Valencia
"Jennifer is super friendly, always on top of everything, and makes sure we get the best discounts. Definitely a five star agent!"
We responded:
"Irma, thank you so much for your kind words! Happy to help you and your family with your insurance needs. "