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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Mariana Barragan

Mariana Barragan

July 7, 2026

5  out of  5
rating by Mariana Barragan
"Lupe Ramirez has been amazing! She helped me with an earthquake quote and explained everything in a way that made sense. She was also patient when I experienced unexpected situations that delayed the process. My experience with State Farm has been good so far. :)"
We responded:
"Hello Mariana, thank you for your feedback. Happy to hear that Lupe was able to assist you with your California Earthquake quote. "
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Oriandi Carillo

June 29, 2026

5  out of  5
rating by Oriandi Carillo
"I had such a great experience with State Farm Jose was incredibly helpful and made sure my family and I well fully covered with the best auto insurance options. He really listened to what I needed and took his time explaining everything to me."
We responded:
"Oriandi, we appreciate your feedback with your experience with Jose. We look forward to assisting you and your family with your insurance needs. "
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Tim Sarginson

June 29, 2026

5  out of  5
rating by Tim Sarginson
"Thank you Alma for the wonderful experience adding another vehicle and reviewing and shaping my “umbrella” policy to work best for my situations. I literally left the office feeling like I was treated with personal care and that left me smiling!"
We responded:
"Tim, thank you for the 5 stars! We appreciate you and your business."
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Brenda Perez Sandoval

June 29, 2026

5  out of  5
rating by Brenda Perez Sandoval
"Excelente la atención y sobretodo la resolución de dudas por parte del Agente Jose. Su explicación fue muy detallada sobre las pólizas de vida. Y me ayudó a tomar la decisión más acertada."
We responded:
"Brenda, thank you for taking the time to share your feedback. Life insurance is a major decision, and I’m glad to hear you were able to move forward with it."
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Esmeralda Bucio

June 29, 2026

5  out of  5
rating by Esmeralda Bucio
"Had a great experience with Alma Gonzalez she has a lot of knowledge on what she does great job keep it up"
We responded:
"Esmeralda, thank you for your kind words regarding Alma. We appreciate your business and look forward to assisting you with your insurance needs."
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Noe

June 29, 2026

5  out of  5
rating by Noe
"Highly recommend Jenifer Smith Agency! I received excellent customer service from Lupe! She took the time to explain all of my coverages and made sure I understood them."
We responded:
"Noe, we appreciate the recommendation! Glad that Lupe was able to help you understand your coverage. Give us a call if you ever need any additional explanation. "
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Eric Ramirez

June 26, 2026

5  out of  5
rating by Eric Ramirez
"Jose Manzo was easy to work with and gave me the best quote out of three competitors. Definitely recommend going to him"
We responded:
"Hello Eric, thank you for the recommendation. Happy to hear that Jose was able to give you the best quote. Let us know if we can assist you with anything else. "
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janeth bravo

June 6, 2026

5  out of  5
rating by janeth bravo
"Great customer Service from Lupe. She made the process very easy. Made sure all my questions were answered. And made sure that all my cars were covered with what they needed. She did a great job."
We responded:
"Hello Janeth, thank you for your feedback. Happy to hear Lupe was able to provide excellent service and made your process easy. We are here for you if you need anyt additional assistance."
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Trina

June 4, 2026

5  out of  5
rating by Trina
"We have trusted this State Farm team with our family’s needs for years. Every single time we reach out, they help us tremendously. Their customer service is unmatched, and their dedication to our family is truly special. They don't just treat us like clients—they treat us like family. Thank you for everything you do!""
We responded:
"Trina, Thank you so much for your kind words! We’re truly grateful to have been able to support your family for years. Your trust means everything to us, my team and I are honored to be there for you whenever you need help"
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Sherrell Lewis

May 11, 2026

5  out of  5
rating by Sherrell Lewis
"Lupe Ramirez has been so amazing in helping me In a time that I needed her the most. I appreciate her so much"
We responded:
"Hello Sherrell, thank you for your feedback. Happy to hear Lupe was able assist you, if you need anything, please don't hesitate to reach out."
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Rosa Gonzalez

May 6, 2026

5  out of  5
rating by Rosa Gonzalez
"Love love love the customer service here mostly with the employee Lupita.She is very helpful and communicative. She explains everything great. Any questions I had she always had an answer. Amazing time working with her to join State Farm insurance!"
We responded:
"Hello Rosa, thank you for your feedback. Love that Lupe was able to assist you with your questions. If you need any additional assistance, pls give our office a call anytime!"
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Ryan Stockton

May 6, 2026

5  out of  5
rating by Ryan Stockton
"I was looking to switch insurance companies and Lupe helped me switch and got me a great deal in minutes!"
We responded:
"Hello Ryan, happy to hear Lupe was able to switch you over to our agency. Looking forward to helping you in the future. "
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Garrett Heffington

April 30, 2026

5  out of  5
rating by Garrett Heffington
"Jose Manzo was extremely helpful with deciding what life insurance is right for me and my family."
We responded:
"Garrett, happy to hear Jose was able to assist you with finding the right life policy for you and your family. "
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Vincent Guerrero

April 30, 2026

5  out of  5
rating by Vincent Guerrero
"Very happy with the services that was provided by Jose. He went over and beyond to help me out with getting my insurance and on the phone with the Harley Company went over the whole process with me help me out took a lot of weight off my shoulders. I would Highly recommend their services!!!! 💪😎"
We responded:
"Vincent, thank you for your feedback! Happy to hear Jose was able to assist you throughout the process and made it easier for you. Appreciate your recommendation and look forward to being here whenever you need us."
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Roxanne Rogers

April 20, 2026

5  out of  5
rating by Roxanne Rogers
"Amazing staff! Knowledgeable, helpful, always available. Communication is outstanding. We have been with State Farm for many years. After a previous agent retired we went with a few other State Farms offices and we never received stellar service like we are now receiving from Jennifer's office. Again, the staff is great. Lupe is beyond helpful. We highly recommend the office of Jennifer Smith."
We responded:
"Roxanne, thank you for your kind words! We truly appreciate your feedback and are happy you had a great experience with us. My team and I look forward to serving you again."
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Debbie Thongdee

April 8, 2026

5  out of  5
rating by Debbie Thongdee
"Spoke to Lupe about my current situation, she was able to help and guide me through the process. Super simple easy very efficient and convenient great customer service and great communication over the phone. Thank you Jennifer and Team!"
We responded:
"Debbie, thank you for your feedback! We appreciate your support and look forward to serving you again. "
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María

April 1, 2026

5  out of  5
rating by María
"Estamos muy contentos con Jose, nos ayudo y nos contestó todas nuestras preguntas sobre seguros de vida. Nos ayudo a encontrar la mejor opción para nosotros."
We responded:
"Maria, thank you for your kind words and trusting Jose to help assist you with your life insurance needs."
Profile photo of Baltazar Medina Martinez

Baltazar Medina Martinez

March 27, 2026

5  out of  5
rating by Baltazar Medina Martinez
"La atención al cliente es lo mejor y te ayudan en tu idioma, gracias a la señorita lupe por su apoyo."
We responded:
"Baltazar, thank you for your kind words! Happy to hear Mrs. Lupe could assist you and make you feel comfortable. We appreciate your feedback!"
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virna magana

March 27, 2026

5  out of  5
rating by virna magana
"Guadalupe was The agent I spoke to,,, She was, Very helpful,,, I needed it to do some changes on my policy. She explained everything to me. I was very happy and satisfied with all the information she gave me. She Was very helpful,,, Thank you you Guadalupe.☺️"
We responded:
"Hello Virna, Thank you for your kind feedback! I’m glad Lupe could assist you with your policy changes and provide clear information. It’s always our goal to make the process as easy and helpful as possible. Please feel free to reach out anytime you need assistance! "
Profile photo of Arianna Sandoval

Arianna Sandoval

March 27, 2026

5  out of  5
rating by Arianna Sandoval
"I had such a great experience with State Farm! Lupe Ramirez was incredibly helpful and made sure my family and I were fully covered with the best auto insurance options. She really listened to what I needed, took her time explaining everything, and made the whole process feel easy and comfortable. It’s not often you come across someone who genuinely cares about getting you the best coverage, but Lupe definitely does. 10/10 experience — I highly recommend"
We responded:
"Thank you so much for your kind words! I’m really glad she was able to help you and your family find the right coverage and make the process smooth and clear. It means a lot to know you felt heard and supported. If you ever need anything else or have questions, don’t hesitate to reach out, we're here to help!"
Profile photo of Emily Whitaker

Emily Whitaker

March 18, 2026

5  out of  5
rating by Emily Whitaker
"Lupe was Very professional and handled my needs swiftly. Wonderful help in answering all my questions."
We responded:
"Emily, thank you for your kind words. Happy to hear Lupe was able to assist you and answered all your questions. We appreciate you and look forward to assisting you again in the future!"
Profile photo of Monica Heffington

Monica Heffington

March 6, 2026

5  out of  5
rating by Monica Heffington
"Jose M. was the agent who helped my husband and me with life insurance and all I can say is that his customer service was exceptional. He is knowledgeable, friendly and helpful. He took the time to answer all of our questions and made everything easy to understand
Highly recommend coming here."
We responded:
"Monica, thank you so much for your kind words and recommendation! Happy to hear that Jose provided you with excellent service and made the process easy to understand. We appreciate your trust and look forward to assisting you and your husband in the future."
Profile photo of Brittnay Phitsanoukanh

Brittnay Phitsanoukanh

February 11, 2026

5  out of  5
rating by Brittnay Phitsanoukanh
"Jose help me today and he was very patient and kind with me. He took the time to throughly explain everything to me I highly appreciate the care. Thank you Jose keep up the good work!"
We responded:
"Brittnay, thank you for your kind words. Happy to hear Jose was able to help you with your insurance needs, we appreciate your business and recommendation."
Profile photo of Arnold Corral

Arnold Corral

February 7, 2026

5  out of  5
rating by Arnold Corral
"If you need car insurance go see Jose at State Farm Jennifer smith office in Lathrop!!! Very is process and happy with the price per month for my sons new vehicle"
We responded:
"Arnold, thank you for the kind words and recommendation. Glad we were able to help with your son's vehicle insurance. "
Profile photo of Victoria Medina

Victoria Medina

February 7, 2026

5  out of  5
rating by Victoria Medina
"Estoy muy contenta con el servicio qué nos a bridandado State Farm. Sobre todo agradecer a Lupe Ramírez, por siempre, atender nuestras demandas, estoy sinceramente agradecida."
We responded:
"Victoria, happy to hear that Lupe was able to assist you with your insurance needs. "