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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Alex Duarte

November 4, 2025

5  out of  5
rating by Alex Duarte
"I called today to speak with Jenifer to get my wife added to my policy as well as remove another member from my policy, despite being shorthanded as she stated, Jenifer was incredibly friendly as always and asked a lot of personable questions which makes me feel she genuinely cares about her clients as a whole instead of just another dollar sign. She and her team are always incredible to work with and willing to make things work based on my family and I’s situation regardless of if it is convenient for her."
We responded:
"Thank you for your kind words Alex! Happy to have helped you yesterday. Your trust means a lot to us, and we’re always here to support you and your family."
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Courtney Holly

November 4, 2025

5  out of  5
rating by Courtney Holly
"They go above and beyond for their customers! They have been with me through many moves to many different counties. They're more than accomodating and Melissa has been the biggest help, I'm so grateful."
We responded:
"Thank you so much for your kind words and continued trust in our services! Happy to hear that Melissa and our team have been able to support you through your moves across different counties. Please don’t hesitate to reach out whenever you need assistance."
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Paul Koni

October 21, 2025

5  out of  5
rating by Paul Koni
"Out standing Customer Service . Thanks to Jenifer Smith and her team."
We responded:
"Paul, thank you for your kind words! Happy to hear that my team and I provided outstanding customer service. We appreciate your support!"
Profile photo of Esther Solorio

Esther Solorio

October 21, 2025

5  out of  5
rating by Esther Solorio
"Ever so grateful to have this office handle my policies. Jenifer has the most amazing staff and they as pretty as their treatment! Melissa has been so wonderful at renewals to guide us in the right direction when we have coverage questions. I can rave enough about Ms. Lupe always a delightful conversation when I check in with my random end of the world, could the earthquake be covered paranoia. If your looking for honest agents that will cover you and yours accurately you’ve come to the right place. Thank you Jenifer and staff!"
We responded:
"Esther, happy to hear that Melissa and Lupe have provided you with excellent service and support. It’s OUR pleasure to help you with your coverage needs. We truly appreciate your trust and kind words!"
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Kayla Smith

October 21, 2025

5  out of  5
rating by Kayla Smith
"Conveniently located next to T4 (decided to check it out bc coincidentally enough sharing the same last name) Was welcomed by Miss Melissa and Miss Lupe. Melissa worked with me in getting a new policy. She was very knowledgeable and made the fine print very understandable regarding auto insurance. (Tremendous help bc I am a young driver & had no idea what a lot of that stuff meant) Overall pleasant experience. Would recommend them to anyone with ears. :)"
We responded:
"Thank you for your kind words! We’re glad Melissa and Lupe made your experience smooth and clear, especially with all the details of auto insurance. We appreciate your recommendation and look forward to assisting you in the future!"
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John Martinez

October 9, 2025

5  out of  5
rating by John Martinez
"Just wanted to thank these wonderful people hear that my transfer of insurance they were true professionals .granted I didn't get the price I was looking for it was there professionalism is why I chose to go with them.Thank you"
We responded:
"John, thank you for your thoughtful feedback! We're honored that our professionalism earned your trust, and we appreciate the opportunity to assist you with your insurance transfer."
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AlmaMarie Alcalá-Lozano

October 6, 2025

5  out of  5
rating by AlmaMarie Alcalá-Lozano
"Melissa took time to discuss my options for car insurance. Appreciate her info & recommendations."
We responded:
"I'm glad Melissa could assist you and provide helpful recommendations. We appreciate your trust in us!"
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Selina Rocha

October 4, 2025

5  out of  5
rating by Selina Rocha
"Jennifer’s team has always been very helpful and kind. Lupe was extremely helpful with helping me change some things on my policy. I’m a person that asks a ton of questions, so I appreciate Lupe’s effort to answer them all and make me feel comfortable with all the changes. Thank you! 5+ years with this office."
We responded:
"Selina, thank you so much for your kind words and continued trust over the past 5+ years! Happy to hear that my team and Lupe have been helpful and made you feel comfortable throughout the process. We truly appreciate your loyalty and look forward to serving you for many more years!"
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Ashley Xaypanya

October 2, 2025

5  out of  5
rating by Ashley Xaypanya
"Jenifer Smith made switching to State Farm so easy! She was quick to help, super clear with communication, and really made me feel taken care of."
We responded:
"Ashley, it was a pleasure helping you! "
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Amber Mayfield

October 1, 2025

5  out of  5
rating by Amber Mayfield
"My agent Lupe Ramirez was excellent! She was very kind and helpful. She answered all of my questions and made some great recommendations! Thank you Lupe!"
We responded:
"Amber, thank you for your kind words! Happy to hear that Lupe provided excellent service and helpful recommendations. We appreciate your feedback!"
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Rob4vSVT

October 1, 2025

5  out of  5
rating by Rob4vSVT
"Hands down the best insurance company I’ve ever had! They offer the best rates around, and I highly recommend them if you’re looking for coverage on vehicles, motorcycles, life, or home insurance. Their customer service is top-notch. Lupe and Jennifer are awesome, always super friendly, and incredibly helpful."
We responded:
"Rob, thank you for your feedback! Glad to hear that my team and I provided you with excellent service. We truly appreciate your recommendation!"
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Mandy Mccoy

September 25, 2025

5  out of  5
rating by Mandy Mccoy
"Theyre all Very kind and friendly! And also very helpful!"
We responded:
"Mandy, glad we were able to help you."
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Jeremy Ambion

September 24, 2025

5  out of  5
rating by Jeremy Ambion
"I switched over to Jenifer Smith three years ago as we relocated to Lathrop. Prior to switching over I asked around and she was highly recommended through out the community. I called and set an appointment. When I arrived Jenifer and her team welcomed me as I have been with them for years. They assisted me with all my insurance needs and even helped out with Life insurance. If you are looking for an agent, that will take care of you and your family don’t hesitate to reach out to Jenifer and team."
We responded:
"Thank you, Jeremy for your loyalty to State Farm and your valued recommendation, my team and I truly appreciate your business."
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Vick R

September 24, 2025

5  out of  5
rating by Vick R
"Amazing Customer Service. Highly Recommend!!!"
We responded:
"Vick, thank you for your kinds words! "
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Jen Bauer

September 24, 2025

5  out of  5
rating by Jen Bauer
"We love Mellisa amazing lady! Prompt service she goes above and beyond every time!"
We responded:
"Jen, like you, we love Melissa and are committed to providing the best service."
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Sean Dunne

September 24, 2025

5  out of  5
rating by Sean Dunne
"Was very helpful and transparent help me and my family out quick. Ill definitely be recommending.The rest of my family to her .Thank you Jennifer glade we was able to make the connection and everything work out until next time .take care will be in touch soon."
We responded:
"Sean, thank you for your trust and recommendation, please let me know if I can assist you with anything else"
Profile photo of Lino LaRocca

Lino LaRocca

September 24, 2025

5  out of  5
rating by Lino LaRocca
"Thank you, Jenifer for taking the time to walk me through my life insurance options. I highly recommend giving her a call to get started!"
We responded:
"Lino, I’m glad I could help you secure a life policy that best fits your needs."
Profile photo of Nissie Ambion

Nissie Ambion

September 24, 2025

5  out of  5
rating by Nissie Ambion
"What I appreciate most about State Farm is how personal they make the experience. I never feel like “just another customer.""
We responded:
"Thank you for being a valued part of my State Farm family!"
Profile photo of Kait Bernhardt

Kait Bernhardt

September 22, 2025

5  out of  5
rating by Kait Bernhardt
"Thoroughly enjoyed working with Jenifer and her team! I'd recommend her to any friends and family. 10/10 Thanks again, Jenifer! :)"
We responded:
"It was a pleasure working with you Kait!"
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Philip Peralta

September 10, 2025

5  out of  5
rating by Philip Peralta
"Thank You Melissa Gabriel, for taking time with my wife and I going through a detailed explanation and update on replacement cost estimate on our home and for the phone call and a letter to follow, about renewing our homeowners insurance."
We responded:
"Philip, thank you for your loyalty to State Farm. Glad Melissa could clearly explain your homeowners policy. Feel free to reach out with any questions!"
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brooke Brooke

September 4, 2025

5  out of  5
rating by brooke Brooke
"Excellent customer service and care. I have been a customer for nearly ten years now, and have had the best experience. Thankful to the ladies at Jennifer Smith’s office and State Farm insurance."
We responded:
"Thank you for your kind words and loyalty over the past ten years! We're grateful for your trust and proud that my team continues to provide excellent service. We look forward to supporting you for many more years!"
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Esteban Garcia

August 28, 2025

5  out of  5
rating by Esteban Garcia
"Muy buena experiencia. En la official de Jenifer smith. Todas muy amable. Agradecida con la ayuda y con ayudarme obtener una tarjeta de credito de US.Bank . 100% recomendado"
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Martha Mora

August 27, 2025

5  out of  5
rating by Martha Mora
"Muy contenta con el servicio en state farm con Jennifer smith todos son muy amables y te ayudan suficiente. Estoy agradecida con todas las chicas y gracias por ayudarme agarrar una tarjeta de crédito de US BANK ."
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Marthy

August 25, 2025

5  out of  5
rating by Marthy
"Jenifer Smith and team was amazing, Martha helped me get my US Bank rewards card started."
We responded:
"Glad we were able to assist you with your rewards card, if we could be of further assistance pls let us know."
Profile photo of Kym Bergren

Kym Bergren

July 24, 2025

5  out of  5
rating by Kym Bergren
"FINALLY! Happy that I transitioned my accounts to the Lathrop office after 15 years. Melissa Gabriel (office manager) is TOP NOTCH and has handled my account with so much care. CLEAR communication; never a run-a-round about what matters most - coverage and payments. Always follows up - just excellent service. They really take care of you here and I couldn't be happier. 🌟 🌟 🌟 🌟 🌟"
We responded:
"Kym, THANK YOU for your kind words and feedback with your experience with Mrs. Melissa. We truly appreciate you, your loyalty to State Farm and your business."